terms and conditions


shipping

Processing time

Due to the high demand we have received lately, our current turnaround is between 7-10 days. If you need something urgently, please leave us a note at the checkout. We try to get orders made and posted as quickly as possible, but this can be difficult with only one pair of hands and one pair of paws.

Estimated Shipping Time

Products being shipped to the UK can either be 1st class or 2nd class depending on the customer's choice at the checkout. 1st class orders should be received within 3 days of posting. 2nd class orders should be received within 7 days of posting.

All International orders are shipped through standard class. International order so should arrive within 14 days.

Please be aware this may vary for external reasons we cannot control, and we are not responsible for them.

customs and taxes

Customs and Import Taxes

Buyers are responsible for any customs and import taxes that may apply. We are not responsible for any delays caused by customs.

privacy

Privacy Policy

We only use your contact information, billing and shipping address to:

- communicate with you about your order

- complete your order

- legal purposes (paying taxes, eg)